FAQ

Custom Orders

Yes, Custom orders can take up to 4 weeks to produce and ship. All custom orders require payment in full prior to production.

Please take a look at our list of stockists to find a store near you.

Most retail orders will ship out within 1-3 days of receipt. You will always be notified via email once your order has shipped.

For USA shipping: All orders must be placed by 12:00pm PST, Monday - Friday for the following shipping rates: 2 Day Fedex Signature Required - $45.00 Ground Fedex Signature Required - $25.00

For International Shipping: We do not ship to PO Boxes or APO/DPO/FPO addresses. All orders must be placed by 12:00pm PST, Monday - Friday for the following shipping rates: Fedex (5 to 10 days) - $45.00

All product sales are final. Tee Elegance Jewelry does not offer returns or refunds.

Exchanges apply to only those pieces where a different size is needed. All exchanges are based on product availablity and must be received in the original product packaging with the tag still attached.



Care Instrusctions

Tee Elegance Jewelry are handmade works of art. For cleaning, use a gently wipe with a soft cloth (nothing abrasive) and warm water. Always remove your jewelry before showering, swimming and sweating. It is normal for stones and clasps to loosen over time, always monitor your jewelry before wearing, so you can avoid losing it.

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